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ASHWINI KUMAR Permanent Address :- Vill+po-haripur chowk P.O.forbesganj , Dist– Araria, (Bihar).Pin-854318 E-mail – lemonsi_ashwini@yahoo.co.in Mob - +91-9811025618 Applied for the post of ‘Guest Service Associate for Front office Department Objective:- To work for a highly growth oriented service organization where I can Own my leadership and organizing skills and work towards customer delight thereby making positive contribution to the company and country at large. Professional Qualification:- I have done my 3 Year Diploma in Hotel Management and Catering Technology from NSHM school of Hotel Management Durgapur affiliated to West Bengal University of Technology kolkata and approved by A.I.C.T.E New Delhi. Area of Specialization:- Room Divison Training Exposure Completed 22 weeks Industrial Training at Shangri-la-hotel (New Delhi) as Partial fulfillment to the Diploma in Hotel Management. Industry Experience The Westin shona Gurgaon resort spa…Work As a Front Office Agent. Starwood Hotels resorts starting 1st June 2008 to 11th October 2009 period Industry Experience Currently I am working with Tarudhan valley at Seasons group of hotel since 15 th October to 31st December Industry Experience – Currently I am working with the IHG group of hotel By the name of CROWNE PLAZ A NEW DELHI OKHLA since 04th Jan to Till Now Guest with Experience- I Appreciated by the Organization side to provide well guest services & I also Got a Customer Experience Certificate Academic Record:- Name of Institute Board / University Passed Examination Year of Passing Division N.S.H.M. Academy, Durgapur A.I..C.T.E DHMCT 2008 Pass B.N.M.U Madhapura B.I.E.C XII 2005 2ND RAM LAL HIGH SCHOOL B.S.E.B X 2002 1st Extra Curricular activities:- ? running champion award. . Personal Details:- Date of Birth : 20th may, 1988 Nationality : Indian Language Known : English, Hindi, Punjabi Responsibilty held:- • .Responsibility • Handlings check in and check out. • To make good Relation with the Guest. • Assisting the Guest. • Caring for Guest. • Caring for Associates. • Caring for Business. Hobbies:- Writing poetries, Making Diary Entries and Sketching Fashion Figures. Play computers game Reference:- Mr.Sarkar (Assistant front Office Manager) Westin Pune Mr.Shivraj Singh (Security Manager crown Plaza Hotels) Date:- 14-05-2010 Place: - Gurgaon (Signature) Ashwini Kumar
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